Mobile phones - Should we invest in handsets of our own?

Some of us may wonder about the need for possessing a mobile phone. We may like to believe that mobile phones are an intrusion into our privacy and boycott the use of the same. Some among us may not like to own even the latest handsets from Motorola, LG, Nokia, Samsung or Sony Ericsson. The quest... read more >>

Finding a Call Accounting Software Package

Call accounting is software or hardware that provides metrics for telephony functions such as traffic analysis, toll fraud alerts, network management and cost allocation to various department. There are countless call accounting vendors that tout their various features and niches. Some specialize... read more >>

Why A Communication Plan is Key

Having a good "communication" plan in place with your VA is an important step in creating your working relationship. When both parties know how the communications will flow there is a sense of comfort in the relationship. This does not mean that you have to completely stay with the plan you devel... read more >>